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Laboratories have a professional obligation to provide accurate and reliable analytical results to customers. The laboratory should justify the customers trust by providing the correct answer to the analytical part of the problem, in other words, results that have a demonstratable 'fitness for purpose' Analytical method validation is one of the measures universally recognized by laboratories as a necessity for a comprehensive system of quality assurance. Reliable analytical results are required for compliance with international regulations in almost all areas of analysis. Method validation is an essential component of the measure that laboratories should employ to ensure that they produce accurate and reliable results, hence ensuring business continuity.
Who Should Attend?
- Laboratory Managers/Supervisors
- Laboratory Equipment Suppliers
- Quality & Technical Managers/ Directors
- Pathologists/Technologists
- Hospital Administrators
- Department Supervisors
- Forensic Analysts (for laboratories)
- Chief Chemists
Learning Outcomes:
1. A Proven, creative and effective approach to improve the results of managing a laboratory.
2. An understanding of the lean way of thinking.
3. Introduction of the tools used in lean.
4. Ability to use the process analysis tools to find wastes and impediments to flow.
5. Effective implementation methods to make the improvements permanent and to keep improving.
6. Consistent personnel and facilities management.
The Lean Laboratory Management and Six Sigma Masterclass is designed to provide participants with proven, creative, and effective approaches to enhance the results of managing a laboratory. This comprehensive course equips laboratory managers and personnel with the knowledge and tools needed to implement lean principles and Six Sigma methodologies to achieve operational excellence.
What You'll Learn:
Understanding the Lean Way of Thinking: Gain insights into the core principles of lean management and how they can be applied in a laboratory setting.
Introduction to Lean Tools: Learn about the various tools used in lean management, including value stream mapping, 5S, and Kaizen.
Process Analysis Tools: Develop the ability to use process analysis tools to identify and eliminate waste and impediments to flow within laboratory processes.
Effective Implementation Methods: Explore effective methods for implementing improvements to ensure they are sustainable and lead to continuous improvement.
Consistent Personnel and Facilities Management: Understand the best practices for managing personnel and facilities to maintain high standards of efficiency and quality.
Who Should Attend: This masterclass is ideal for laboratory managers, quality assurance professionals, and anyone involved in laboratory operations who seeks to enhance their management skills and improve laboratory processes.
Course Benefits:
Enhanced Efficiency: Implement lean and Six Sigma principles to streamline laboratory operations and reduce waste.
Improved Quality: Achieve higher standards of quality and compliance through effective process management.
Sustainable Improvement: Learn how to make improvements permanent and foster a culture of continuous improvement.
Join us for this transformative masterclass and take the first step towards achieving operational excellence in your laboratory.
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By the successful completion of this course the candidate will be able to: · Display a good understanding of the ISO 17025:2017. · Demonstrate commitment to operational efficiency and quality management practices. · Verify the quality, capability, and expertise of the laboratory. · Evaluate skills, methods, equipment, calibration and reporting to guarantee test result validity. · Understand personal accountability and clearly delineate individual responsibilities. · Meet with regulatory and safety requirements in the operational of laboratories.
Course Content 1. What ISO 17025:2017 says about laboratory management. 2. Laboratory Management 3. Responsibilities with regards to health and safety 4. Finances 5. Documentation 6. Management review 7. Introduction to method validation 8. Finding and documenting non-conformities 9. Introduction to risk 10. Communication
Who Should Attend? · Quality Managers / Laboratory Managers · Quality Professionals · Quality Technicians · Quality Engineers / Laboratory Personnel · Procurement Personnel · Financial Personnel · Document Controllers · Internal Auditors
Day 1 · Introduction of participants and course objective · ISO 17025:2017 scope / requirements · Management systems requirements, technical requirements. · Uses of ISO 17025:2017 organisation · System, document control. · Review of requests, tenders and contracts · Subcontracting, purchasing services /supplies. · Service to customer, complaints. · Control of non-conforming T/C · Correlation/Preventive Action · Control/Technical Records, Internal Audits. · ISO 17025:2017 QMS Technical, Competency. · Factors affecting reliability of measurements, lab personnel, lab environment, traceability/sampling/test items, assuring the quality of test results review of requests, tenders and contracts, customer management documentation, quality audits. · NAMAS/NIS 35/STANDARDM10, productivity/quality auditsNAMASNIS45 · The road to quality –productivity, everybody must know. · Establish quality objectives, do a quality audit implementation of quality, maintaining quality. Day 2 · ISO 17025:2017 method validation, what must be validated? · Why it is important to produce quality measurements? · Validation of accuracy ruggedness · Reproducibility of analysis and instruments, robustness – influence of conditions. · Maintenance of validation CRM management · Evaluation of CRM providers, procurement procedure, storage procedures. · Monitor the use of CRM’s, inventory control. · Training policy / strategy · Set training evaluate/document the training goals/objectives, develop a training program. · Set a training schedule. · Laboratory management. · How would you produce/generate quality measurements and carry out/manage a method validation for your laboratory? |
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